InformatiQ’s Guide to the Most Common IT Emergencies and How to Prevent Them

Welcome to InformatiQ, your leading PC maintenance and IT support company in Mallorca. We’re dedicated to providing the essential IT support that your business needs to thrive. InformatiQ – Preventing IT Emergencies What are the Different Types of IT Emergencies, and How Can You Prevent Them? In the digital age, IT emergencies can create significant disruptions for any business. Since most data and operational workflows are digital, any loss or malfunction in your company’s systems is unacceptable. No client wants to experience data breaches or delays simply because your systems are malfunctioning. IT emergencies can arise from various sources and


Microsoft has issued an alert revealing that Russian hackers, previously linked to significant breaches of U.S. government security, are presently exploiting confidential information obtained from Microsoft’s systems in November. They’re using this pilfered data to infiltrate the company’s networks. The Microsoft Security Team has detected recent activities by a cyber-espionage group believed to be associated with Russia’s Foreign Intelligence Service (SVR). This group, dubbed Midnight Blizzard, is employing data stolen during the November incident — identified in January — to attempt unauthorized access. Unauthorized access attempts include trying to infiltrate source code repositories and internal systems. However, there’s no evidence


GhostSec, an infamous cybercrime syndicate, has been identified as the mastermind behind a variant of ransomware dubbed GhostLocker. Teaming up with the Stormous ransomware group, they’ve been orchestrating double extortion ransomware assaults on numerous businesses across several countries. This revelation stems from a report by Cisco Talos researcher Chetan Raghuprasad. Not stopping there, GhostLocker and Stormous have initiated a new ransomware-as-a-service initiative named STMX_GhostLocker, which provides a range of options for their affiliates. Their targets span a multitude of countries including Cuba, Argentina, Poland, China, Lebanon, Israel, Uzbekistan, India, South Africa, Brazil, Morocco, Qatar, Turkey, Egypt, Vietnam, Thailand, and Indonesia.

How Secure Is Your Email?

Mary in accounts has had an email. Something in the back of her mind tells her it’s not quiteright. But she’s in a rush. Lots to do. So, she clicks the link. And… that’s it. Without realizing it, Mary just let hackers into the business. Oh. Wow. Thatwas easy. And it really can be as easy as that. As IT security experts, we know that one click on a badlink is all it can take to let hackers into your system. The dark side of the internet is a very real threat to your business. Criminals around the world keep

That kind of IT Support

Imagine you’re visiting your doctor. And telling him about what’s worrying you. He looks puzzled. So, goes onto his computer, and in front of you, Googles your symptoms. Oh. My. Gosh. Wouldn’t that be terrifying…? You’d definitely seek a second opinion… But in all seriousness, this is the MO of many IT support companies out there: That’s one kind of IT support company. We’re the other kind. We invest thousands of dollars each year into training and certificationsfor our team. Do they use Google? Sometimes, yes. When it’s a particularly challenging problem. But only to find supporting evidence to confirm

Cybersecurity? What is that?

The old-fashioned way for criminals to make money was simple. Get a gun. Pick a bank. Pull pantyhose over your head. Keep your fingers crossed that the getawaydriver didn’t drive off without you. These days it’s laughable that a criminal would do that. There are MUCH easier ways to steal money. Like hacking your network. Criminals are targeting all businesses of all size, all the time. They are looking for ways to get intoyour email, perhaps to change the bank details on invoices you must pay. Or worse, they will steal all your data and hold it hostage until you